Western Australia Police

Western Australia PoliceWestern Australian Police use HP Service Manager 9 for ITSM including Service Desk, Incidents, Problem and Change. Data is extracted near real-time into the Metricus Datamart and made available via Cubes for Self Service Analytics as well as generation of metrics required for ITSM process scorecards.

Located: Australia

Industry: Public Services

Solution: Metricus ITSM

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