Tag: ITSM

Car-Dashboard

Scorecards, Dashboards and Reports – please explain!

What used to be a ‘report’ has transformed into metaphors galore! Dashboards. Enterprise reports. Paginated reports. Mobile reports, Management reports. Operational reports. Analytics. Scorecards. Data visualisation. ServiceNow Performance Analytics. Business Intelligence. Performance Measurement… It’s a convoluted combination of terms related to functionality, processes and content delivery mediums. These terms overlap and at times are nothing more than …

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