How AI Process Optimizer Works

AI Process Optimizer turns Jira event history into process mining visualizations, AI-generated insights, and a Process Health Score with a clear remediation roadmap.

1
Extract
2
Process Mining
3
Visualize
4
AI Insights
5
Score & Roadmap
#1
Extract Jira Activity Logs

Capture complete, event-level history for every work item.

  • Status & workflow changes
  • Comments (customer + internal)
  • Worklogs, timestamps, assignees
  • Optional: SLA fields & metadata
JIRA WORK ITEMS INC- INC- STR- INC- Status change Comment Worklog Assignee EVENT LOG STATUS NOTES AI TAG LOG
Event log extraction
Output: clean event log ready for process mining.
#2
Process Mining & Discovery

Reconstruct real workflows from actual behavior (not configured states).

  • Process metrics (cycle time, variance)
  • Workflow variants
  • Transitions & activities
  • Hidden loops / rework patterns
VARIANTS 164 REWORK 40% AVG CYCLE 256h Start Work in Progress Done rework loop
Variants & transitions
Output: metrics + variants + transitions dataset.
#3
Visualize Real Workflows

Make bottlenecks, rework and flow efficiency obvious at a glance.

  • Variant flow / process maps
  • Heatmaps (time in status)
  • Bottleneck & wait-state highlights
  • Rework loops flagged for action
PROCESS MAP TIME IN STATUS bottleneck hotspot
Dashboards & heatmaps
Output: stakeholder-ready dashboards.
#4
Generate AI Insights

AI explains why performance issues occur and what to change.

  • Root-cause narratives & drivers
  • SLA risk & compliance gaps
  • Automation opportunities & ROI hints
  • Best-practice findings (enterprise)
PRIORITIZED FINDINGS RECOMMENDATIONS Reduce handoffs Automate triage Tighten SLA policy
AI findings
Output: prioritized, actionable findings.
#5
Process Health Score + Remediation

A single score for execs, plus a practical improvement roadmap.

  • Overall score (e.g., 2.8 / 5)
  • Sub-scores: efficiency, predictability
  • Compliance & automation maturity
  • Suggested remediation strategy
PROCESS HEALTH 3.8 / 5 ROADMAP Fix bottleneck Reduce handoffs Automate step
Health score & roadmap
Outcome: measurable improvement plan.