Turn assessments into services revenue.
Process Advisor uses operational evidence and AI to help Atlassian and ServiceNow partners identify where process optimisation, automation and platform AI can deliver the greatest customer value—and turn those opportunities into consulting, implementation and managed services.

Build a repeatable assessment offer, not just another report.
Use Process Advisor to move from discovery meetings and opinion-led recommendations to structured assessments that evidence where process optimisation, automation and platform AI should be prioritised.
Lead with evidence
Surface lead time, queue time, rework, SLA issues, process variants and bottlenecks directly from Jira or ServiceNow data before making recommendations.
Package advisory outputs
Turn scoped evidence into health checks, trend analysis, opportunities, advisor reports and executive-ready narratives that customers can act on.
Convert into delivery
Use findings to open process optimisation, automation, platform AI, workflow redesign, managed service and continuous improvement engagements.
Built for both assessment delivery and downstream service conversion.
Whether you sell advisory work, implementation services or ongoing optimisation, the same evidence base helps you identify where process optimisation, automation and platform AI can deliver the greatest value, recommend action and expand the engagement.
For customer assessments
Create a more structured and commercially useful discovery offer without building a bespoke process-mining practice from scratch.
- Run focused assessments from real customer workflow history.
- Package findings, risks and improvement opportunities into partner-branded deliverables.
- Use usage-based pricing for assessment-led engagements and early-stage discovery.
For services expansion
Use the assessment as the front end of a broader service motion, from automation and redesign through to managed services and continuous improvement.
- Prioritise automation, governance and workflow redesign opportunities.
- Translate evidence into implementation statements of work or managed service actions.
- Support a repeatable land-and-expand motion across Jira and ServiceNow customers.
