Metricus Process Optimizer for Jira
A certified Atlassian Forge process mining application for the optimization of your Jira Service Management processes
AI Driven
Analytics
- Advanced automated exploration and analysis of process metrics related to performance, cost, compliance and automation
- Intelligent access to AI analytics from all visualization components of the process exploration experience
Compliance
Management
- Leverage pre-defined process compliance rules and create custom rules based on process visualization and discovery
- Comprehensive root-cause analysis of non-compliance and the ability to create initiatives for continual process improvement
Cost
Simulation
- Define step and event costs based on duration, fixed costs and costs related to different types of of tasks and the resources involved
- Simulate and determine potential cost savings based on performance improvement and automation
Digital
Automation
- Automatically detect potential automation opportunies based on defined variant, step and activity transition rules
- Analyse the impact of automation on process performance, cost and compliance
Process Models
- Definition of multiple types of activities across all Jira issues
- Ability to analyse data across multiple projects and issue types
- A ‘Model Wizard’ guides you through Process Model setup and definitions
- Process Miner settings, including rules, insights, costs and findings can be saved to the underlying Process Model
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Process Miner
- Rapidly identify re-work, duplicate steps, bottleneck’s and non-compliant variants
- Automated highlighting of process inefficiencies, automation opportunities and potential cost savings
- AI driven root cause analysis along with advanced slicing and filtering of event and task data
- Process and cost rules to drive process improvement and optimisation