Santander

Santander Consumer USA (SCUSA) started their IT Performance Measurement journey from the top – the CIO. Metricus leveraged the Metrics Metadata and worked with senior Santander IT management to identify all the metrics required to effectively measure the performance of IT.  Metricus Solutions provided the suite of capabilities required to integrate and visualize data from multiple IT applications including ServiceNow, Solarwinds, Archer GRC, and an Enterprise Data Warehouse (EDW).  Santander IT resources also access the IT Performance Datamart directly to perform complex analysis of configuration item and asset data from ServiceNow