Use Cases

Where AI Process Optimizer helps most

Whether you’re running ITSM, software delivery, or shared services, the goal is the same: improve flow, reduce waste, and make compliance measurable.

ITSM & Incident Management

  • Reduce reopenings and escalations
  • Identify SLA breach drivers
  • Optimize handoffs and approvals

Software Delivery

  • Detect rework and unstable workflows
  • Improve predictability and throughput
  • Standardize workflow variants across teams

Compliance & Governance

  • Detect missing approvals and bypassed steps
  • Monitor policy deviations over time
  • Support audit readiness with evidence

Operations & Shared Services

  • Compare teams and workflow variants
  • Reduce wait states and queues
  • Improve cross-team coordination
Transitions screenshot

Find the transitions that drive volume and delay

Transition analytics highlights where work gets stuck, bounces, or accumulates—so improvement efforts focus on what matters.