Use Cases
Where AI Process Optimizer helps most
Whether you’re running ITSM, software delivery, or shared services, the goal is the same: improve flow, reduce waste, and make compliance measurable.
ITSM & Incident Management
- Reduce reopenings and escalations
- Identify SLA breach drivers
- Optimize handoffs and approvals
Software Delivery
- Detect rework and unstable workflows
- Improve predictability and throughput
- Standardize workflow variants across teams
Compliance & Governance
- Detect missing approvals and bypassed steps
- Monitor policy deviations over time
- Support audit readiness with evidence
Operations & Shared Services
- Compare teams and workflow variants
- Reduce wait states and queues
- Improve cross-team coordination

Find the transitions that drive volume and delay
Transition analytics highlights where work gets stuck, bounces, or accumulates—so improvement efforts focus on what matters.