AI Advisory Samples
Preview generated health checks, reports, trend analysis, opportunities and automation recommendations without installing anything.
View samplesProcess Advisor for Jira and ServiceNow
Transform workflow data into AI-assisted process optimization
Metricus Process Advisor combines process mining, operational evidence and AI-assisted advisory outputs for Jira and ServiceNow. It helps teams and partners turn workflow data into assessments, improvement priorities, automation opportunities and executive-ready recommendations.
Evidence into AI
Evidence that feeds practical AI recommendations.
EvidenceVariants, transitions, delays, rework and handoffs.
ScopePrivacy controls, exclusions and anonymisation.
AdvisorAI-assisted findings, reports and guidance.
ActionAutomation and improvement priorities.
What Process Advisor does
From workflow noise to evidence-based action.
Process Advisor is built around a simple model: collect the evidence, understand the process behaviour, then generate practical recommendations that can be executed by platform teams and partners.
Process mining and evidence
Explore how work actually moves through statuses, queues, assignment groups, transition paths and variants — not just how the workflow was designed.
AI-assisted advisory outputs
Generate executive reports, quick health checks, opportunity analysis, trend analysis and execution strategies from scoped evidence.
Automation and improvement guidance
Identify where automation, workflow redesign, ownership changes, SLA controls or operating-model changes will have the greatest impact.
How it works
From operational history to measurable improvement.
Process Advisor connects operational history, process evidence, AI-powered advisory and value-led optimization in one improvement workflow.
1
Operational workflow dataJira and ServiceNow activities, transitions, timestamps, queues, assignments and SLA signals.
2
Process evidenceMetrics, variants, transitions, handoffs, bottlenecks, rework and SLA exposure become usable evidence.
3
AI-powered advisoryGenerate health checks, process reviews, opportunities, trend narratives, advisor reports and execution strategies.
4
Process optimization and valuePrioritize actions, compare scenarios, quantify savings and track measurable improvement.
Core functionality
Evidence, exploration and AI advisory in one workflow.
Move from operational metrics to process discovery and AI-assisted reporting, with scope and privacy controls before content is generated.
Evidence Metrics
Operational metrics that highlight cycle time, throughput, delay and process health.
Explorer
Process variants, transition paths and root-cause exploration from real work data.
Advisor Report
AI-assisted reporting built from scoped and privacy-controlled evidence.
Jira
Available first on Atlassian Marketplace.
The Jira version is built for Jira work management, Jira Service Management and enterprise Atlassian teams that need process evidence, AI guidance and partner-led assessment delivery.
- Process mining over Jira issue history and workflow transitions.
- Model AI privacy and AI report scope controls.
- Value Simulation and Workbench planning to turn evidence into prioritised improvement actions.
ServiceNow
ServiceNow version for ITSM process improvement.
The ServiceNow version extends the same Process Advisor model to task, incident, change, request and SLA-oriented process analysis for ServiceNow customers and partners.
- Process evidence across ServiceNow workflow records.
- SLA and activity analysis aligned to service-management operations.
- AI-assisted advisory outputs for health checks, opportunities, trend analysis and executive reporting.