Metricus Process Miner for ServiceNow vs ServiceNow Process Optimization The Metricus Process Miner for ServiceNow is an in-platform, enterprise process mining solution for Service Management data, as well as data...
September 30, 2022
Process Mining for Service Management Service Management OverviewService Management was originally specific to IT and defined as follows:Information technology service management (ITSM) comprise the activities that are performed by an organization...
September 19, 2022
The evolution of process mining software…Commercial process mining software, along with the capabilities and business benefits of process mining, was introduced to the business world just over 10 years ago. Original...