Manage Process Advisor credits and subscriptions.
Choose the commercial model that fits the engagement: assessment credits for short-term diagnostics, customer subscriptions for ongoing instance access, or partner subscriptions for multi-client delivery across Jira and ServiceNow.
Billing connected to advisory delivery.
Process Advisor pricing is designed around how customers and partners actually buy and use the product — from one-off assessments through to ongoing subscriptions and multi-client partner delivery.
Assessment Credits
Purchase short-term credits to unlock AI outputs and project diagnostics at the dataset level — ideal for scoped assessments and early-stage advisory engagements.
Customer Instance Subscription
Manage a dedicated annual subscription for one Jira or ServiceNow customer instance, including generated registration keys and ongoing production access.
Partner Subscription
Manage partner client-domain slots for multi-customer delivery, including registered production and sub-production environments across your customer base.
Built for both direct customer access and partner-led delivery.
The same platform supports multiple access paths depending on who is buying, how the engagement is structured and whether the goal is an assessment, a subscription or a broader services motion.
For customers
Choose a model that matches whether you want an ongoing capability or a shorter engagement with a focused scope.
- Use a customer instance subscription for ongoing annual access to your Jira or ServiceNow environment.
- Use assessment credits for scoped diagnostics, advisory outputs or pilot-style engagements.
- Access can be managed through the billing portal and, where relevant, marketplace/store channels.
For partners and consultants
Use the billing portal to support repeatable customer assessments and multi-client delivery without creating a custom commercial model each time.
- Buy and manage assessment credits for assessment-led consulting engagements.
- Use partner subscriptions to manage multiple client domains and delivery slots.
- Convert the initial engagement into implementation, automation or managed service work.