Product
From Jira history → process insight → automation
AI Process Optimizer mines your issue event history to build real process models, variants and metrics — then applies findings and generates automation packs to drive measurable improvement.
How it works
- Connect Jira projects and analyze issue history across any work type.
- Mine workflows automatically to build process models, variants and metrics.
- Prioritize fixes with findings and generate automation packs.
Visualize
See the real workflow — variants, loops, waits
Go beyond the configured Jira workflow. Understand what actually happens in practice: detours, loops, rework, handoffs and waiting states.
Process map
Discover dominant paths and bottlenecks.
Variants
See top variants and high‑rework patterns.
Findings
AI findings with evidence & impact
Highlight what matters most: high rework, slow resolution, complex paths, repeated handoffs, and compliance drift — with supporting metrics.
Compliance
Workflow adherence and control gaps.
Performance
Cycle time drivers and rework loops.
Automation Packs
Turn insight into action
Generate ready‑to‑use automation guidance to reduce delays and rework. Packs are structured for common Jira automation tools.
- Automation for Jira (A4J)
- ScriptRunner
- JMWE
- JWT
Use cases
Works across ITSM + Software workflows
Incidents
Reduce rework loops and improve time‑to‑resolution.
Requests
Identify waiting states and handoff delays.
Stories / Delivery
Find complex paths and automation opportunities.